Goal: Develop Consumer Product Brand & Increase Orthodontic Starts by 50%
New product solution increased orthodontic leads and braces commitments from less than 2 new customer starts to 3 new starts per doctor day within first two months of launch. Review campaign strategy below.
ClearArc Clear Orthodontic Aligner Campaign Strategy:
Profiled consumer targets (prospective and internal opportunities), reshaped messaging and offer based on targets
Developed “Perfectly Paired” campaign featuring board certified Orthodontist expertise vs competitor offers through online self-serve or general dentists
Low monthly payment offer through credit partners
Created series of campaigns targeting young adults and active adults in their preferred channels: YouTube, Paid Social, Search and Direct Mail
Modeled data of successes to find more “look-a-like” opportunities
Mined existing patients with new value-driven offers
Built in-office referral opportunities and case-acceptance tools
Built marketing and communication plan with media mix
Ensured automated tracking and KPIs were accurately reported
Adjusted plan and tactics based on KPIs (A/B Testing)
Refreshed and updated: content, media channels, geographical and digital reach, and offers for continuous growth
ClearArc “Real Stories” campaign reached nearly half a million consumers within first couple months of launch:
Targeted young adults and active adults
Testimonials and influencer stories on social media and YouTube
Content is purposefully unpolished to capture real life moments with authentic style